Frequently Asked Questions

Archive 2022-2023

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Additional Resources

Find a Provider

Account Information

Benefits

Benefit Information

Advantages of Membership

Enroll/Cost

Am I Eligible to enroll in the Student Health Insurance Plan?

Fall - 07/29/2022 - 09/28/2022
Installment Option Ends - 07/29/2022 - 09/28/2022

Spring/Summer - 12/01/2022 - 02/01/2023
Installment Option Ends - 12/01/2022 - 02/01/2023

Summer - 05/01/2023 - 05/29/2023

Summer I - 05/22/23 - 06/19/2023

Summer II - 06/26/2023 - 07/24/2023

Online Enrollment

Online Enrollment Guide

Students with a Qualifying Life Event

Waiver

For information regarding the Spring Waiver, please email [email protected].

Information for Parents

Virtual Visits - Care When and Where You Need It

Parent Information Flyer

Parent Video

Claims

View Claims Online

Medical Claim Form

Prescription Claim Form

Dental Claim Form

International Claim Form - Used to submit claims for benefits for covered services received outside the United States

Am I Eligible For Continuation Insurance?

Continuation of Coverage is only available to Insured Students and covered Dependents who have graduated or are no longer eligible for coverage under the Baylor University Student Health Insurance Plan. Covered students must have been insured for at least six (6) continuous months before coverage terminated under the Prior and/or Current Plan.

Regulatory Notices

Enhanced Products

Contact

Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034

Benefits/Claims

Blue Cross and Blue Shield of Texas
PO Box 660044
Dallas, TX  75266-0044
1-855-267-0214
BCBS Customer Service
1-800-581-0368
24/7 Nurseline
1-855-267-0214
Dental Customer Service

BAM Internet Help Desk

If you have any questions about BAM, please call the internet Help Desk at 888-706-0583.
The internet Help Desk is available 24 hours a day, 7 days a week.

VSP Vision

This service is not administered by Academic HealthPlans.

Telehealth Solution

AcademicLiveCare (ALC)

24/7 In The Moment Counseling

Academic Student Assistance Program (ASAP)

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected